ORDERING

How will I know when an item not currently available for sale on the website is in stock?

Please call 1.203.966.8721 or sales@rosellitradingcompany.com with any stock inquiries, and we will send you an email or call when the item(s) become available.


SHIPPING

How will my order be shipped? 
Roselli ships orders via UPS. Orders will ship within 3-5 business days unlessotherwise noted.


How will I know when my order ships? 
Roselli will send you an email confirming that your items have shipped along with a UPS tracking number.


Do you ship internationally? 
Yes, Roselli is proud to offer international shipping to our customers overseas.

Frequently Asked Questions


general

How do I care for my products?
Roselli products use the highest grade materials to fashion their one of a kind looks. Wiping them with a soft, damp cloth will keep them looking new for many years. 


How can I be notified about sales, new products and promotions?
If you would like to hear about Roselli’s sales, new products and
promotions, sign up for email.


Do you offer trade discounts?
Yes, we offer trade discounts based on order volume.  Please call 1.203.966.8721 or sales@rosellitradingcompany.com for more information. 


Will my items be taxed?
Sales tax will be applied to orders being shipped to Connecticut only.


GENERAL MERCHANDISE POLICY

Sale items are final sale and may not be returned or exchanged unless an item is defective or an incorrect item was received.


If you have any questions regarding our return policy, please contact our Customer Service Department at 1.203.966.8721 between 9am and 5pm Eastern time, Monday through Friday, or via email at sales@rosellitradingcompany.com 


For your security, please return your merchandise with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. Roselli Trading Company is not responsible for items damaged or lost
in transit.